SENIOR MANAGER - OPERATIONS

dp-world - Dubai, United Arab Emirates | 2024-09-19 16:03:28


1.    Review, develop, and implement inspection methodologies and frameworks to ensure compliance with relevant rules and regulations.
2.    Continually enhance inspection policies to align with Federal Legislations and Authorities.
3.    Lead, manage, and direct the inspection and registration teams, providing coaching, training, and development.
4.    Ensure teamwork, high performance, and alignment with organizational goals in both accuracy and compliance.
5.    Set KPIs for the team and manage the distribution of inspection tasks.
6.    Lead the development and execution of inspection plans based on business requirements.
7.    Oversee the timely and high-quality delivery of all inspections and reports.
8.    Address and resolve complex inspection issues in collaboration with internal and external stakeholders.
9.    Manage and control the registration process, ensuring accuracy, timeliness, and compliance with the department`s strategy.
10.    Act as a point of reference for leasing or licensing during the absence of section heads.
11.    Approve registration transactions within delegated authority and seek higher-level approvals for riskier cases.
12.    Prepare and analyze reports to inform management of operational results in both inspection and registration.
13.    Review complex inspection reports involving financial actions (fines) and authorize critical reports as necessary.
14.    Manage the section’s resource allocation, including personnel and budget.
15.    Propose and manage the section’s expenses to ensure spending is within the approved budget.
16.    Liaise with internal departments and external agencies, including Dubai Police, Dubai Customs, and World Security, to ensure compliance and efficient operations.
17.    Contribute inputs for the security needs and plans of the zones.
18.    Ensure effective communication of company policies to promote understanding and compliance.
19.    Actively resolve customer complaints and handle violations in coordination with the team.
20.    Foster a culture of learning and sharing regarding global and local trends and best practices.
21.    Enhance the team`s understanding of evolving responsibilities in inspection and registration.

22.    Perform other duties as assigned by the line manager/management. Work closely with legal and compliance teams to ensure alignment on regulatory updates and requirements.

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