Client Solutions Architect Manager - Base Compute

jpmorgan-chase-%26-co. - Plano, TX, United States | 2024-09-20 20:01:35

Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.

As a Client Solutions Architect Manager in the Certification Authority team, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.  You will play a role in reducing capitol expenditure, rapid deployment and scalability. You will also be hands on in data center and lab architecture. Lead and manage infrastructure projects from inception to completion, ensuring timely delivery, budget adherence, and alignment with business objectives. You will provide guidance, mentorship, and training to junior team members and other IT staff to foster a culture of continuous learning and professional development.   

 

Job responsibilities

  • Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases 
  • Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
  • Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
  • Identifies and defines development requirements for product design enhancements based on client feedback 
  • Design and develop comprehensive infrastructure solutions that encompass hardware, servers, switches, routers, firewalls, storage, databases, and application dependencies to meet complex client requirements.
  • Partner with internal and external stakeholders to understand business needs and translate them into technical requirements and infrastructure solutions.
  • Lead the configuration, customization, and modification of infrastructure solutions to ensure they align with client use cases and organizational standards.
  • Analyze and optimize the performance of infrastructure components to ensure high availability, reliability, and scalability of the firm`s technology solutions.
  • Design and implement robust security measures, including firewalls, intrusion detection systems, and encryption protocols, to protect the firm`s data and infrastructure.
  • Evaluate and recommend new technologies, tools, and practices to enhance the firm`s infrastructure capabilities and maintain a competitive edge.
  • Create and maintain detailed documentation of infrastructure designs, configurations, and processes, ensuring adherence to industry standards and best practices.

Required qualifications, capabilities, and skills

  • 7+ years of experience or equivalent expertise working across a related broad set of products
  • Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain 
  • Experience supporting Sales in pricing, pipeline planning, and account planning
  • Experience working with clients in a technology field and interfacing with engineers

Preferred qualifications, capabilities, and skills

  • Experience with deploying technology infrastructure solutions at scale
  • Demonstrated knowledge of compute hardware; servers, switches, routers, firewalls 
  • Experience with network solutions; VXLAN, VPNs, fabrics, ports and protocols
  • Experience in block, file, and object storage solutions
  • Background in administering firmware and operating systems 
  • Experience in authentication solutions such as Active Directory, certificates, etc

 


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