Payment Clerk
A Day in the Life:
The role of the Collection Adjustment Clerk is to act as support personnel to the Account Receivable Specialists in processing adjustments and credit card payments, performing specialized billing on accounts, and reviewing customer inquiries for action. The position requires a base knowledge of collection techniques and the ability to respond to a variety of customers, from large scale companies to individual renters.
This position requires an individual who possess strong follow up and time management skills, along with the capability to express processing steps and customer needs to internal and external customers.
The starting rate for this position is $15.75 per hour.
What You’ll Do:
- Process adjustments and manual invoices to ensure an efficient turn around for account.
- Process credit card payments to ensure processing meets audit and PCI standards.
- Process bad debt write-offs on unresponsive customers.
- Assist in the reconciliation of payments to the billings.
- Perform special billing or processing functions on valued accounts.
- Assist in collection work, by verifying required actions with accounts.
- Serve as a back-up to other Adjustment Clerks.
- Assist Supervisor in special projects.
What We’re Looking For:
- 2+ years collections and customer experience
- Some college preferred
- Knowledge of DASH, GAR systems and PC Excalibur
- Collection Techniques
- Basic Business Accounting
- Risk Management
- Time Management & Organization
- Excellent communication
- Telephone Etiquette
- Microsoft Office
- Able to manage multiple assignments.
- Attention to detail.
- Customer service
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
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