jpmorgan-chase-%26-co. - Wilmington, DE, United States | 2024-09-13 09:54:28

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. 

As a Product Delivery Manager in Self-Service Enablement team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable implementations in an expedient and organized way. 

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
• Leads the completion of change management activities across functional partners and recommend adherence to the firm’s risk, controls, compliance, and regulatory requirements.
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners. 

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities.
• Good understanding of delivery and demonstrate implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies 
• Experience with Digital financial products and technology 

Preferred qualifications, capabilities, and skills 

• Proficient knowledge of the product development life cycle, design, and data analytics
•  Knowledge of Machine Learning 

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