jpmorgan-chase-%26-co. - Bengaluru, Karnataka, India | 2024-09-12 11:12:52

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Offer Capabilities, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

You will work within the Offer Capabilities area product team to expand and enhance a cloud-based application that delivers personalized acquisition offers that meet the needs of our customers and supports acquisition growth strategies.

Job responsibilities 

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development 
• Be responsible for intake or requests, writing requirements, test coordination, and maintaining a solid controls environment, all of which will help the firm ensure customers have access to the tools they need to help meet their financial goals
• Contribute to the strategic development, ongoing refinement & execution of the product roadmap in partnership with technology, business and vendors
• Lead execution of features throughout agile software development lifecycle (gather/write business requirements, translate into epics/user stories, end-2-end testing, launch, defect management and maintain an effective control environment)
• Challenge the status quo to improve and take teams/partner dynamics to new Agile and Scrum levels as we continue to evolve as a Product organization
• Understand, manage, and communicate prioritization of features and needs, ultimately tying back to wins for both customer and the firm
• Track and monitor performance, understand insights from analytics, and leverage to continually improve not only product but processes to deliver quality work

 

 Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• 2+ years’ experience assisting in building out a roadmap, backlog, and full end-to-end execution – overall comfort and adherence to Agility principles
• 2+ years’ experience working in financial services, retail banking, acquisition, digital products, online and mobile platforms, etc.
• 2+ years` experience managing tight delivery timelines and calmness under pressure
• 2+ years` experience using JIRA and Confluence

Preferred qualifications, capabilities, and skills

 

• Ability to prioritize a large book of work, meetings, team dynamics, and overall delivery
• Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds
• Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills
• Commitment and self-motivation suitable to a start-up team

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