CRM Analyst
A Day in the Life:
As a CRM Analyst at Hertz, you will support the implementation, optimization, and maintenance of Salesforce Marketing Cloud for Hertz, Dollar, and Thrifty global brands. You will be a technical expert in building data-driven solutions, with a focus on end-to-end development of data extensions, automations, and complex customer journeys. You`ll collaborate with cross-functional teams to identify business needs and solve them using best-in-class CRM solutions. This role involves managing campaigns with rigorous testing frameworks and working within an Agile project management environment to deliver high-quality, scalable solutions.
The starting salary for this role is $55K; commensurate with experience.
What You’ll Do:
- Responsible for supporting Salesforce Marketing Cloud across Hertz, Dollar, and Thrifty global brands, including implementation, optimization, and maintenance.
- Utilizes Salesforce Marketing Cloud (SFMC), Teradata Studio, ActionIQ, as well as secure file transfers (FTP), internal and external data extensions, automations, and journey management tools.
- Collaborates with marketing leadership, cross-functional teams, and stakeholders to deliver data-driven marketing solutions.
- Manages Salesforce configurations, customizations, integrations, and campaign testing frameworks, including but not limited to control/holdout groups.
- Creates / Develops complex automations, customer journeys, reports, and dashboards to measure campaign effectiveness and gain customer insights.
What We’re Looking For:
- 2-4 years of experience working with Salesforce, particularly Marketing Cloud, in an administrative or analytical role.
- Bachelor’s degree in Business, Information Technology, Marketing, or related field (preferred).
- Proficient in Salesforce Marketing Cloud, automations, customer journeys, and A/B testing, including holdout groups.
- Ability to collaborate with internal and external stakeholders across multiple functions and locations.
- Strong analytical and problem-solving skills with a focus on results.
- Excellent verbal and written communication skills.
- Ability to work in an Agile environment and adapt to changing priorities.
- Ability to influence decisions and drive process improvements.
- Proficiency in SQL, HTML, and CSS.
- Experience in the car rental or travel industry is a plus.
What You’ll Get:
- Up to 40% off any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
CRM Analyst job opportunities 2025, CRM Analyst Jobs 2025, CRM Analyst job opening 2025, CRM Analyst job vacancies 2025, CRM Analyst job descriptions 2025, CRM Analyst job listing 2025 Hertz job opportunities 2025, Hertz Jobs 2025, Hertz job opening 2025, Hertz job vacancies 2025, Hertz job descriptions 2025, Hertz job listing 2025 Estero, FL, United States job opportunities 2025, Estero, FL, United States Jobs 2025, Estero, FL, United States job opening 2025, Estero, FL, United States job vacancies 2025, Estero, FL, United States job descriptions 2025, Estero, FL, United States job listing 2025, United States Postal Service Jobs 2025, United States Postal Service job opportunities 2025, United States Postal Service job opening 2025, United States Postal Service job vacancies 2025, United States Postal Service job descriptions 2025, United States Postal Service job listing 2025
For more information please click the link below