Consultancy Needed - Operation Control Management System Consultant
Operation Control Management System Consultant
Background
Kolaborasi untuk Edukasi Anak Indonesia (KREASI), or Collaboration for the Education of Indonesian Children, is a program designed to accelerate the improvement of literacy, numeracy, and character education for preschool and primary school students in 8 districts across 4 provinces in Indonesia. The Global Partnership for Education (GPE) funds the program through the Multiplier Grant allocated for Indonesia, leveraging the Australian Government’s Department of Foreign Affairs and Trade (DFAT) investment for its INOVASI Phase 3 program.
KREASI, and its Grant Agent, Save the Children Australia and Save the Children Indonesia as the in-country representatives, were appointed by the Ministry of Education, Culture, Research, and Technology (MoECRT) and the Ministry of Religious Affairs (MoRA), with the endorsement of Mitra Pendidikan Indonesia / Local Education Group (MPI/LEG), a consortium of 17 international and local education stakeholder organizations. The program is closely aligned with Indonesia’s national education goals, particularly the Merdeka Belajar initiative, which emphasizes essential and flexible learning processes tailored to each student`s interests, talents, and needs, focusing on holistic, relevant, and sustainable education.
This program will synergize its strategies and implementation with the successful DFAT INOVASI program. This alignment ensures that KREASI adheres to proven practices and complements Indonesia’s national education strategies.
To ensure the effectiveness of the KREASI operation model, KREASI will develop a monitoring system for the whole operation to ensure its quality. The consultant will work with the KREASI Head of Operations to develop the KREASI Control Management System.
Objectives of the Consultancy
- Assess current operational control mechanisms.
- Identify gaps and risks in operations management.
- Develop and implement improved frameworks, policies, and tools.
- Build the capacity of staff to maintain sustainable operational controls.
Scope of Work
- Assessment and Diagnostics:
- Conduct a comprehensive review of existing operational control systems, processes, and policies.
- Identify inefficiencies, risks, and non-compliance areas.
- Development of Operational Control Frameworks:
- Design policies and procedures to strengthen operational controls, including risk management, internal audits, and compliance systems.
- Develop tools for monitoring and evaluating operational performance.
- Implementation and Training:
- Pilot the implementation of improved operational controls.
- Train key staff on operational control policies and tools.
- Provide recommendations for integrating operational controls into daily practices.
- Reporting and Recommendations:
- Prepare a comprehensive report summarizing findings, key recommendations, and a roadmap for implementation.
Required Qualifications and Experience
- Advanced degree in Business Administration, Operations Management, or related fields.
- At least 10 years of professional experience in operational control and management.
- Proven experience in designing and implementing operational systems in NGOs or similar settings.
- Strong knowledge of compliance standards, risk management, and internal auditing.
- Excellent facilitation, training, and communication skills.
- Proficiency in specific tools/software, e.g., ERP systems, MS Office.
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